Gaming should be a source of fun, not stress. At nupklak, we believe responsible gaming is the path to genuine enjoyment. Use our tools and guidelines to keep your gaming habits healthy.
We want every member to enjoy gaming safely and responsibly.
Set your own daily, weekly, or monthly maximum deposit amount in BDT. Once a limit is set, it takes effect immediately.
Decide in advance how long you want to play. Once that time is up, nupklak will automatically alert you and help you take a break.
Pause your account at any time for 24 hours to 6 weeks. During this period, no bets can be placed and no deposits can be made.
If you feel your gambling is getting out of control, activate self-exclusion. Your account can be fully disabled for anywhere between 6 months and 5 years.
Set a maximum loss limit per week or month in advance. Once that limit is reached, no further bets can be placed.
If signs of problem gambling appear, we will connect you with our support team and professional organisations.
Responsible gaming means treating gaming as a form of entertainment, not a way to earn money. We make this clear to every member who joins nupklak from day one. Online gaming can be fun and exciting — but when it becomes an addiction, that is where problems start. We do not want that for our members.
Nupklak's responsible gaming policy is more than words on a page — it is a core part of how our platform operates. Every session, our system monitors member behavior, and if anything unusual is detected, we proactively reach out to that member.
Gaming is entertainment. Before each session, ask yourself — are you playing for fun, or trying to chase losses?
The most important rule of responsible gaming is to only play with money you can afford to lose. Never bet with funds you need for living expenses, your family's needs, or repaying debts. That is exactly why nupklak offers a deposit limit feature. You can set a maximum deposit amount for each day, week, and month in advance.
Once a limit is set, it takes effect immediately. Lowering a limit applies right away, but increasing one requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.
Time flies while gaming — everyone knows that. But playing for hours on end is not good for your body or mind. nupklak's session timer automatically alerts you when your set time is up, so you can choose to end the session right then.
Another key aspect of responsible gaming is knowing when to accept a loss. Continuing to bet in an attempt to recover losses from a session typically makes things worse. nupklak's loss limit feature helps you avoid getting into that situation.
Please note: Chasing losses by placing more bets is one of the main signs of problem gambling. Avoid falling into this pattern.
If you feel your gambling is getting out of control, use nupklak's self-exclusion feature. Once activated, your account will be completely disabled for a set period. During this time, logging in, making deposits, or placing bets will not be possible.
The self-exclusion period can be set anywhere from 6 months to 5 years. During this time, no promotional emails or notifications will be sent. Even after the period ends, reactivating your account requires following a specific process — there is no option for immediate reactivation.
Sometimes family members or friends are the first to notice when someone is struggling with problem gambling. If someone close to you seems to be gaming excessively, contact the nupklak support team. We will help you take the right steps and connect you with the appropriate resources.
Building awareness around responsible gaming is not just the individual's responsibility — it belongs to families and communities too. nupklak takes this seriously and is ready to offer every possible form of support.
Log in to your nupklak account and go to the Settings menu.
Go to your account settings and look for the "Responsible Gaming" option.
Set deposit, loss, or time limits however you prefer.
Confirm your limit. Decreases take effect immediately; increases require a 72-hour wait.
If any of the following applies to you, please seek help:
Placing repeated bets in an attempt to recover losses
Skipping sleep or daily responsibilities to keep playing
Hiding your gambling from family or friends
Gambling with money meant for essential expenses
Feeling restless or anxious when you are not playing
Our support team is available 24/7. Reach out with any questions about responsible gaming.
Contact SupportEvery tool is designed to keep your gaming experience healthy and in control.
| Tools | Description | Effective Time | Status |
|---|---|---|---|
| Daily Deposit Limit | Set a maximum daily deposit amount | Immediate (Reduction) | Active |
| Weekly Deposit Limit | Control your total weekly deposits | Immediate (Reduction) | Active |
| Monthly Deposit Limit | Cap the maximum amount you can deposit in a month | Immediate (Reduction) | Active |
| Loss Limit | Set a maximum loss amount for a given period | Immediate | Active |
| Session Timer | Set session time limits and receive automatic alerts | Immediate | Active |
| Cooling-Off Break | Temporary break from 24 hours to 6 weeks | Immediate | Optional |
| Self-Exclusion | Account deactivation from 6 months to 5 years | Immediate | Optional |
If you notice the signs below, seek help right away. Acting quickly is the best path to recovery.
Emergency Support: If you feel gaming is having a negative impact on your life, contact our support team immediately. We will connect you with the right professional help.
Answers to common questions from our members are provided here.
At nupklak, the safety and well-being of every member is our top priority. Use our responsible gaming tools to enjoy a fun, balanced gaming experience.